You can change your Property Manager at any time without disruption to You or Your Tenants, even if Your Tenants are on a Fixed Lease
Are we the Property Manager for you?
Complete the form below to see if we are the right fit to take over the management of your property.
How to change Property Managers in 3 Steps
Chat with Us
Once we confirm that we are the right fit for you, all you need to do is complete a simple 1-page form which will give us authorisation to handle the transfer.
We do the Rest
After you have completed the 1-page form, you can sit back while we take care of the entire transfer process for you.
We pride ourselves on providing you with regular & timely updates along with 24/7 access to the landlords portal so you always know what is happening with your property. To find out more, contact us today.
Authorised Maintenance Only
When a tenant notifies us of a maintenance issue, we gather as much information as possible. We then contact you for your authorisation and advise the best options for repairing the issue before we go ahead and schedule a tradesperson. Contact us today for more information.
Property Managers with Integrity
We commit to operate with complete integrity, always following through on what we say and only providing you with honest advice which is why we boast 4.8 Star Google Reviews.
Hear What Our Clients Have To Say About Us
Want to change to Property Managers with high-level integrity and communication?
Reasons to use Black Property Central Coast for Property Management
Frequently Asked Questions
Yes, it is a common misconception that you have to wait until the tenant is out of lease before you can change Property Managers, however, it is your property and you have the right to have the best Property Manager looking after your investment; if you are not happy with your Property Manager, why wait? Change now.
After you have notified us that you want to transfer your property, industry standard is 30 days’ notice, this will allow time for a smooth transition weather your tenants are on a fixed or an expired leased.
We believe that the most effective way to manage a property is to build a relationship with the landlord to gain a clear understanding of the way in which the landlords want their property managed and an intimate knowledge of the property so that the Property Manager can manage the property effectively. Because of this, your property will be assigned to one Property Manager who will manage your property.
To ensure clear and effective communication you will have direct contact with your dedicated Property Manager who is managing your property. On top of this, to ensure complete integrity, you will have a direct line to the director, Paul Black, if you have any concerns about the way in which your property is being managed.
We know that with effective inspections we can be proactive with any concerns with the tenants and your property. Once we have taken over your property, we then conduct our first routine inspection so that we can meet the tenants personally to build relationship and ensure that your property is being well looked after. Once the inspection is completed, we will email you a detailed report and photos, you will then receive a similar report every 6 months for the duration for the tenancy.
Ensuring the best quality repairs are being completed to your property is our priority. We have spent years assessing tradespeople and building close relationships with the companies that are the most reliable and perform a consistent high standard of work. When repairs are needed, don’t worry, we will contact you for authorisation, then we will send the best trades people to your property.
No! Unfortunately, this is one of our biggest complaints that we hear about the industry where property managers are authorising maintenance on properties without the landlord’s consent. We will always contact you before sending any tradespeople to site. (Refer to our Repair Approval Process *link here*)
On the last business day of each month, we will transfer any pending funds to your nominated account. You will also receive an email with a statement. You can access these statements at any time on the Landlord’s Portal.
Yes, as your property manager we offer you the full service where you can rest assured that all facets of your property are being taken care of by professionals that care about your investment. If you want us to pay your property bills, we simply deduct the amount from the rent that we receive each month prior to transferring to you.
Find out if we are the right Property Manager for you:
Repair Approval Process
One of the biggest complaints we here about the property management industry is that landlords are being charged for repairs that they knew nothing about. At Black Property Central Coast, we pride ourselves on integrity and effective communication. Here is our Repair Approval Process so you know what you can expect from us.
Notification from Tenant
When the tenant contacts us, we obtain as much information as possible about the item that needs repairing, we also request photos and sometimes inspect the property in person to ensure that we can provide the right advice to you.
We will notify you via your preferred contact (email, text message, or phone call) to discuss repairs, referring to our many years of experience managing hundreds of properties, we can advise you on the best options to repair the issue with minimal immediate and ongoing costs.
Once we have received your approval (and only once we have received your approval) we will promptly schedule our preferred tradespeople to complete the works to a high standard.
After the works have been completed, we confirm that the issue has been rectified and we will pay the tradesperson directly from your rental income, if that is your preferred option.